Frequently asked questions

Yes — the Foundation’s help is free and open to everyone in need: a personal reply, our guides, scam checks, referrals to public programs, and the full scope of our support, from relief funds to emergency and milestone support and case accompaniment. Direct financial relief is given as funds allow and prioritised by need. The Foundation never charges for anything; anyone who asks you for a fee, a gift card or a wire transfer in our name is an impostor — report them to help@tas-foundation.org.

No. The Foundation’s help is free and open to everyone in need — no membership, no card and no payment of any kind. Simply request help, and a team member will reply to you personally.

No. Every reply, every program and all case support are free. Direct financial relief is given as funds allow and prioritised by need, and every request still receives a personal reply.

A personal reply to every request, all our guides and know-your-rights information, free scam checks, referrals to public programs, clinics and legal aid, and same-day routing to specialists when someone is in danger.

Hardship Relief paid directly to the landlord, utility or pharmacy, as funds allow; Family Emergency support, including a death far from home and the Mutual Aid Compact; Life Milestones support; Fair Work, Health Navigation and Housing & Food case support; and a named team member who follows your situation through. All of it is free and open to everyone in need.

Write or call now — emergencies are handled first, and anyone in danger is routed to specialists the same day. There is nothing to join and nothing to pay.

Never. The Foundation does not charge for any service and never asks for fees, gift cards, wire transfers, crypto or immigration status. Anyone who asks you for money in our name is an impostor — please report them to help@tas-foundation.org.

No. We never ask for, store or share immigration status. We ask only for your name, how to reach you, and what you need.

Hardship Relief provides direct help when funds are available, after a quick assessment, usually paid to the landlord, utility, pharmacy or funeral home that needs paying. For larger or ongoing needs we connect you to vetted partners and public programs and help you apply.

No. We are not a law firm and we do not provide legal or immigration advice. The Fair Work Initiative and our other programs prepare you and connect you to qualified attorneys, clinics and agencies, most of them free or low-cost.

We do not handle immigration cases and we never promise immigration outcomes. We can connect you to trusted, accredited immigration legal-aid organisations and warn you about the notario and fake-lawyer scams that target people with a foreign-born story.

English, Spanish and French today, with more languages coming as the network grows. Interpreters help us serve other languages case by case.

Our target is a first response within two business days. Emergencies — a death, a shut-off, a court date, no food tonight, an active scam — are flagged and handled first, usually the same day.

Yes, by connecting you to the right local programs and partners. Some programs (the Hardship Fund, workshops, accompaniment) are concentrated where the family is based, and we tell you honestly what we can do where you are.

Through donations, grants and the support of the Together and Stronger family. Gifts fund relief and programs, and we keep overhead low. See the Give page for where gifts go.

Yes. Requests go through secured forms, are read only by the Foundation team, and are never sold or shared for marketing or with immigration authorities. See Privacy & confidentiality.

It comes from tas-foundation.org, togetherandstronger.org or tasmemberservices.org, and it never asks for a fee, a gift card, a transfer, your status or your bank login. When in doubt, forward it to help@tas-foundation.org and we will confirm.

Yes. Association leaders and liaisons regularly bring requests to us; we then work with the person directly.

Yes. Volunteering is open to everyone who wishes to help; no membership is required.

Together and Stronger's associations stand together when a family loses someone without insurance and funds are needed for burial or repatriation. The Foundation coordinates with the Compact and, where there is one, the family's association. Learn more.

Together and Stronger. The three organizations — Together and Stronger, Together and Stronger Member Services and Together and Stronger Foundation — are one family.